Hey everyone, just wondering if anyone might know another type of fix for this issue. Yesterday worked fine after resolving connection issues. Today, cannot get it to stop clipping. I have disconnected and reconnected (both headset and bluetooth dongle, multiple times), ensured drivers are updated and I have restarted my PC so many times I’m gonna wear out my bios
Only thing I wasn’t able to do is reset the headset with a paperclip. Can’'t feel the “button” anywhere. I do have a ticket into the company as well. Thanks.
Dagger26
Have you tried to uninstall/reinstall the software?
I have. I’m an IT guy from the 90’s so I’m still able to do the basic troubleshooting. As I mentioned, out of all potential fixes I could find, only the physical headset reset wasn’t done. Even tried shutting of different frequencies on my router. Move all other devices more than 5 feet away…no change with clipping. After each new step, I would repeat all the other steps as well. When I suspended 2.4ghz for example, I went thru the entire remove, reinstall, reconnect processes…I am at a loss.
Edit: Quick update. I could not make this work…had to return them. Got a Razor Kraken instead, straight USB connection, works like a charm.