# Tech Support **URL:** https://adiclanforum.com/c/tech-support/17.md [Latest](https://adiclanforum.com/latest.md) · [Categories](https://adiclanforum.com/categories.md) · [Tags](https://adiclanforum.com/tags.md) --- ## [About the Tech Support category](https://adiclanforum.com/t/about-the-tech-support-category/28)
**Author:** [@system](https://adiclanforum.com/u/system)\ **Replies:** 0\ **Last updated:** [January 27, 2014, 5:35pm UTC](https://adiclanforum.com/t/about-the-tech-support-category/28 "2014-01-27T17:35:49Z")
Encountering problems with Star Citizen or need assistance troubleshooting your computer? Seek guidance from our knowledgeable community gurus here! --- ## [Authenticator issue with Linux login](https://adiclanforum.com/t/authenticator-issue-with-linux-login/34889)
**Author:** [@ottermon](https://adiclanforum.com/u/ottermon)\ **Replies:** 0\ **Last updated:** [August 14, 2026, 1:15pm UTC](https://adiclanforum.com/t/authenticator-issue-with-linux-login/34889 "2026-08-14T13:15:20Z")
I’m trying to get my cousin, exploit-package who’s been a member for years but hasn’t play for years back into the game. He had a issue with his account which he finally resolved with ADI. But when he tries to log in, he… --- ## [Joystick Curves Not Saving](https://adiclanforum.com/t/joystick-curves-not-saving/34439)
**Author:** [@Tracer001](https://adiclanforum.com/u/Tracer001)\ **Replies:** 3\ **Last updated:** [August 3, 2026, 8:44pm UTC](https://adiclanforum.com/t/joystick-curves-not-saving/34439 "2026-08-03T20:44:32Z")
Hey Guys just trying to set up my joystick but seeing odd behavior. I change the curves to something custom for each axis yet when I get int a ship the changes I made to the curves are gone, it should IMO be a global se… --- ## [Linux 3 monitor setup](https://adiclanforum.com/t/linux-3-monitor-setup/34711)
**Author:** [@AuroraFox](https://adiclanforum.com/u/AuroraFox)\ **Replies:** 6\ **Last updated:** [July 11, 2026, 6:15pm UTC](https://adiclanforum.com/t/linux-3-monitor-setup/34711 "2026-07-11T18:15:02Z")
Does anyone have any advice for setting up SC for triple monitors under Fedora Linux? I’ve found a few different tutorials but they all say something different and I was wondering if anyone could provide any advice for s… --- ## [Linux Users](https://adiclanforum.com/t/linux-users/33248)
**Author:** [@Cpt-PegLeg](https://adiclanforum.com/u/Cpt-PegLeg)\ **Replies:** 2\ **Last updated:** [June 25, 2026, 1:27pm UTC](https://adiclanforum.com/t/linux-users/33248 "2026-06-25T13:27:24Z")
Is there anyone currently active that runs Linux? And if so, how did you set up DCS SRS? And for anyone curious how SC runs on LInux, works great. There is a SC LUG org that has a tool which handles all the heavy liftin… --- ## [Star Citizen Tech support needed: Tobii 5 settings](https://adiclanforum.com/t/star-citizen-tech-support-needed-tobii-5-settings/34430)
**Author:** [@riddERn](https://adiclanforum.com/u/riddERn)\ **Replies:** 1\ **Last updated:** [May 30, 2026, 2:16pm UTC](https://adiclanforum.com/t/star-citizen-tech-support-needed-tobii-5-settings/34430 "2026-05-30T14:16:15Z")
Hello there! Any kind soul that has walked through all the written and verbal information on the interwebs for tweaking the ingame settings for Tobii usage that wishes to share their findings? Alot of sliders (in a gam… --- ## [\[GUIDE\] How to: From fresh Windows to Smooth Star Citizen with peripherals - performance tweaks](https://adiclanforum.com/t/guide-how-to-from-fresh-windows-to-smooth-star-citizen-with-peripherals-performance-tweaks/34107)
**Author:** [@riddERn](https://adiclanforum.com/u/riddERn)\ **Replies:** 0\ **Last updated:** [April 21, 2026, 2:33pm UTC](https://adiclanforum.com/t/guide-how-to-from-fresh-windows-to-smooth-star-citizen-with-peripherals-performance-tweaks/34107 "2026-04-21T14:33:09Z")
Preface Hello ADI. I wish to make a somewhat comprehensive guide taking you from a newly formatted computer and into being Star Citizen-ready. You may jump into the guide at any point you want, as they do not depend upo… --- ## [Star Citizen Shader Clean up script](https://adiclanforum.com/t/star-citizen-shader-clean-up-script/33595)
**Author:** [@CrueOndanet](https://adiclanforum.com/u/CrueOndanet)\ **Replies:** 1\ **Last updated:** [April 20, 2026, 9:34am UTC](https://adiclanforum.com/t/star-citizen-shader-clean-up-script/33595 "2026-04-20T09:34:25Z")
Created my first Github Repo. Decided to share a Star Citizen Shader Cleanup script I created, since we all have the new 4.6 PU Release. Enjoy!! --- ## [Main Menu / Tutorial Bug -- (No System/City Dropdown Menu) -- POSSIBLE SOLUTION](https://adiclanforum.com/t/main-menu-tutorial-bug-no-system-city-dropdown-menu-possible-solution/34051)
**Author:** [@DirtyNarwhal](https://adiclanforum.com/u/DirtyNarwhal)\ **Replies:** 1\ **Last updated:** [April 15, 2026, 5:53pm UTC](https://adiclanforum.com/t/main-menu-tutorial-bug-no-system-city-dropdown-menu-possible-solution/34051 "2026-04-15T17:53:40Z")
4/15/26 – UPDATE: Just tried this again. I was able to reproduce this issue by creating a new account and signing up for the playtest myself. From there, I replicated the issue my friend had, and then I verified the game… --- ## [Joystick Purchase Advice](https://adiclanforum.com/t/joystick-purchase-advice/33482)
**Author:** [@Pip\_Wobbleton](https://adiclanforum.com/u/Pip_Wobbleton)\ **Replies:** 1\ **Last updated:** [January 13, 2026, 9:02pm UTC](https://adiclanforum.com/t/joystick-purchase-advice/33482 "2026-01-13T21:02:46Z")
Hey everyone! So it’s been awhile since i originally backed SC in 2016 and a small bank account later i find myself at a crossroads of dedication. I am looking to switch from mouse and keyboard to joysticks and or a flig… --- ## [Control profile setup help](https://adiclanforum.com/t/control-profile-setup-help/32673)
**Author:** [@weavor](https://adiclanforum.com/u/weavor)\ **Replies:** 2\ **Last updated:** [October 22, 2025, 2:26am UTC](https://adiclanforum.com/t/control-profile-setup-help/32673 "2025-10-22T02:26:18Z")
My wife got me the Turtle beach Velocity One Yoke and Quadrant. She also got my the thrust Master Rudder peddles. My problem is getting this configured. I go my basic movement Yaw/Pitch/Roll. But I cant seem to enable th… --- ## [Changed RSI Moniker](https://adiclanforum.com/t/changed-rsi-moniker/7752)
**Author:** [@ByzantineHero](https://adiclanforum.com/u/ByzantineHero)\ **Replies:** 7\ **Last updated:** [August 25, 2025, 5:18am UTC](https://adiclanforum.com/t/changed-rsi-moniker/7752 "2025-08-25T05:18:25Z")
My moniker on RSI’s website has been changed to ‘ByzantineHero’; could someone please help me change my moniker on the ADI forums? Thanks in advance! --- ## [Large ship take-off issues](https://adiclanforum.com/t/large-ship-take-off-issues/32111)
**Author:** [@Legatin](https://adiclanforum.com/u/Legatin)\ **Replies:** 1\ **Last updated:** [July 3, 2025, 3:57pm UTC](https://adiclanforum.com/t/large-ship-take-off-issues/32111 "2025-07-03T15:57:24Z")
I’ve run into a weird problem when trying to fly my Carrack and Caterpillar… that being I cannot take off. Before anyone mentions these “solutions”, no its not a speed limiter issue, or a proximity on/off issue or even a… --- ## [Name Change on Forum](https://adiclanforum.com/t/name-change-on-forum/32030)
**Author:** [@CPT\_Alastor](https://adiclanforum.com/u/CPT_Alastor)\ **Replies:** 3\ **Last updated:** [June 20, 2025, 9:43pm UTC](https://adiclanforum.com/t/name-change-on-forum/32030 "2025-06-20T21:43:07Z")
Hey ya’ll, i just started playing star citizen again however i changed my name to CPT\_Alastor due to that being my stream name, is there anyway i can get it to match in the forum. --- ## [Name changed in Discord and SC](https://adiclanforum.com/t/name-changed-in-discord-and-sc/30866)
**Author:** [@Wilson1920](https://adiclanforum.com/u/Wilson1920)\ **Replies:** 0\ **Last updated:** [December 5, 2024, 2:50pm UTC](https://adiclanforum.com/t/name-changed-in-discord-and-sc/30866 "2024-12-05T14:50:11Z")
Changed my name from SgtWilson1920 to what is now, Wilson1920. Its been changed in SC and Discord. Need it changed for ADI please. I didnt see an edit button so posted here. --- ## [Thrustmaster T-16000 Star Citizen Profile Download](https://adiclanforum.com/t/thrustmaster-t-16000-star-citizen-profile-download/23474)
**Author:** [@CaliJoshua](https://adiclanforum.com/u/CaliJoshua)\ **Replies:** 22\ **Last updated:** [November 12, 2024, 12:04am UTC](https://adiclanforum.com/t/thrustmaster-t-16000-star-citizen-profile-download/23474 "2024-11-12T00:04:34Z")
Download the profile here https://atlasdefenseindustries.com/images/PDF/T-16000\_Star\_Citizen\_3.14.zip Changes for 3.14 Follow for updates https://twitter.com/calijoshua63 Support the project Profile I… --- ## [Ordering brother new computer. Suggestions?](https://adiclanforum.com/t/ordering-brother-new-computer-suggestions/30337)
**Author:** [@ottermon](https://adiclanforum.com/u/ottermon)\ **Replies:** 2\ **Last updated:** [November 8, 2024, 2:00am UTC](https://adiclanforum.com/t/ordering-brother-new-computer-suggestions/30337 "2024-11-08T02:00:41Z")
I’m buying my brother a computer in the near future that he uses for gaming. Hoping me can join me on Star Citizen afterwards. It doesn’t have to be a super gaming system, just decent. Any suggestions on where I shoul… --- ## [Quick Guide for Picking a HOTAS](https://adiclanforum.com/t/quick-guide-for-picking-a-hotas/29249)
**Author:** [@Cy4r](https://adiclanforum.com/u/Cy4r)\ **Replies:** 17\ **Last updated:** [October 25, 2024, 3:47am UTC](https://adiclanforum.com/t/quick-guide-for-picking-a-hotas/29249 "2024-10-25T03:47:35Z")
Since folks routinely ask about this (especially combat pilots) maybe this will help. It’s advisable to try to get something better than the Thrustmaster 16,000s because the twist function WILL eventually break after ri… --- ## [Login busted?](https://adiclanforum.com/t/login-busted/30488)
**Author:** [@CaptSmee](https://adiclanforum.com/u/CaptSmee)\ **Replies:** 4\ **Last updated:** [October 21, 2024, 1:47pm UTC](https://adiclanforum.com/t/login-busted/30488 "2024-10-21T13:47:58Z")
Is it just me or is the login broken? Yesterday everything worked but as of right now I can’t login to anything SC. Game, Spectrum, RSI web, etc. --- ## [Windows 11 Install Issues](https://adiclanforum.com/t/windows-11-install-issues/30166)
**Author:** [@IGY6](https://adiclanforum.com/u/IGY6)\ **Replies:** 0\ **Last updated:** [July 4, 2024, 12:26pm UTC](https://adiclanforum.com/t/windows-11-install-issues/30166 "2024-07-04T12:26:10Z")
I just upgraded my PC (literally last night) and the new PC has Windows 11 Pro installed. While adding all of my software back to the new PC, I encountered installer errors with SC. After HOURS of troubleshooting, I was … --- ## [Looking to get a laptop](https://adiclanforum.com/t/looking-to-get-a-laptop/29838)
**Author:** [@ottermon](https://adiclanforum.com/u/ottermon)\ **Replies:** 4\ **Last updated:** [June 24, 2024, 5:14pm UTC](https://adiclanforum.com/t/looking-to-get-a-laptop/29838 "2024-06-24T17:14:33Z")
Any suggestions on a laptop between 1,000 and 1,300? Needs to be windows and want a larger screen and keyboard. Something I can use at my recliner, trying to do writing and general web stuff. I like the one below I ca… --- ## [Got lag in Star Citizen? Try edit page file](https://adiclanforum.com/t/got-lag-in-star-citizen-try-edit-page-file/29995)
**Author:** [@Sanctumm](https://adiclanforum.com/u/Sanctumm)\ **Replies:** 0\ **Last updated:** [May 28, 2024, 9:07am UTC](https://adiclanforum.com/t/got-lag-in-star-citizen-try-edit-page-file/29995 "2024-05-28T09:07:20Z")
Ive had some issues with lag around depot´s and Bounty´s - The solution for some of the lag NOT all was to edit page file so it matched my Physical ram If anyone else experience this might be a solution to help reduce t… --- ## [\[GUIDE\] Issues importing keybinds into 3.23 and other keybind changes](https://adiclanforum.com/t/guide-issues-importing-keybinds-into-3-23-and-other-keybind-changes/29729)
**Author:** [@Nomedias](https://adiclanforum.com/u/Nomedias)\ **Replies:** 7\ **Last updated:** [May 3, 2024, 2:21pm UTC](https://adiclanforum.com/t/guide-issues-importing-keybinds-into-3-23-and-other-keybind-changes/29729 "2024-05-03T14:21:24Z")
I am posting this primarily to pass on a couple things I’ve discovered testing 3.23 in EPTU, in preparation for it dropping to LIVE. If you are like me you have a LOT of time invested in your keybind setup. In most cases… --- ## [Processor worth another $100?](https://adiclanforum.com/t/processor-worth-another-100/29839)
**Author:** [@ottermon](https://adiclanforum.com/u/ottermon)\ **Replies:** 2\ **Last updated:** [May 2, 2024, 11:59am UTC](https://adiclanforum.com/t/processor-worth-another-100/29839 "2024-05-02T11:59:18Z")
Core i7-1355U vs Intel core ultra 7 Is the ultra 7 worth another $100? --- ## [Having problems with discord - solution inside](https://adiclanforum.com/t/having-problems-with-discord-solution-inside/29780)
**Author:** [@waterwalker](https://adiclanforum.com/u/waterwalker)\ **Replies:** 0\ **Last updated:** [April 19, 2024, 7:06pm UTC](https://adiclanforum.com/t/having-problems-with-discord-solution-inside/29780 "2024-04-19T19:06:42Z")
Do you have issues with discord and you voice comms? This mostly comes from running the wrong discord version on your system. When you downloaded the discord desktop app from the official discord page, discord.com direc… --- ## [Mumble lost server info](https://adiclanforum.com/t/mumble-lost-server-info/29740)
**Author:** [@Sanctumm](https://adiclanforum.com/u/Sanctumm)\ **Replies:** 1\ **Last updated:** [April 14, 2024, 3:36pm UTC](https://adiclanforum.com/t/mumble-lost-server-info/29740 "2024-04-14T15:36:58Z")
Hey guys :slight\_smile: I broke my laptop a while back and now got a new pc! yay But i lost the mumble information i had on my laptop so need access again :slight\_smile: Please write to me in PM :smiley: Sanctumm --- ## [Mapping PTT (Discord & SRS) to HOTAS in Addition to Mouse?](https://adiclanforum.com/t/mapping-ptt-discord-srs-to-hotas-in-addition-to-mouse/29683)
**Author:** [@Cy4r](https://adiclanforum.com/u/Cy4r)\ **Replies:** 3\ **Last updated:** [April 11, 2024, 10:23pm UTC](https://adiclanforum.com/t/mapping-ptt-discord-srs-to-hotas-in-addition-to-mouse/29683 "2024-04-11T22:23:14Z")
Since this is a common enough need and sometimes unclear, best make a post about it: Anyone know how to map your push to talk chat (PTT) to your VPC throttle? In addition to your mouse button? Because flight action an… --- ## [3D printed Soyo Device KeyCaps for SRS](https://adiclanforum.com/t/3d-printed-soyo-device-keycaps-for-srs/29669)
**Author:** [@waterwalker](https://adiclanforum.com/u/waterwalker)\ **Replies:** 2\ **Last updated:** [April 2, 2024, 12:22am UTC](https://adiclanforum.com/t/3d-printed-soyo-device-keycaps-for-srs/29669 "2024-04-02T00:22:42Z")
Hi there, if you use a Soyo Device (programable keyboard with 6, 12 or 24 Buttons) in combination with the ADI SRS Setup, you may get annoyed with the all black keycaps from the devices. One way is using a white pen to … --- ## [Seeking Help with a few Commands](https://adiclanforum.com/t/seeking-help-with-a-few-commands/29595)
**Author:** [@Cy4r](https://adiclanforum.com/u/Cy4r)\ **Replies:** 6\ **Last updated:** [March 22, 2024, 3:03pm UTC](https://adiclanforum.com/t/seeking-help-with-a-few-commands/29595 "2024-03-22T15:03:25Z")
Hey folks. Do any of you know where the heck in Star Citizen’s Options Menu the following are at? I need to remap them. Where to deactivate global chat? I know it’s F12, but that got wiped and I need to fix it. … --- ## [Best settings for laptop?](https://adiclanforum.com/t/best-settings-for-laptop/29501)
**Author:** [@BeefSupreme2\_5](https://adiclanforum.com/u/BeefSupreme2_5)\ **Replies:** 2\ **Last updated:** [March 8, 2024, 1:17am UTC](https://adiclanforum.com/t/best-settings-for-laptop/29501 "2024-03-08T01:17:00Z")
Hey guys, im currently running a 4070 laptop gpu and i9-13900H with 32Gb ram. Best settings for high fps? (currently hooked up to 4k monitor so i want to downscale the resolution) [Next page](https://adiclanforum.com/c/tech-support/17.md?page=1)